One of the most interesting debates that have come to prominence recently because of rapid technological innovation is whether the technology invented has the ability to replace its very creators. The job industry has come very far today with industrial machinery and online applications that have replaced the need for human labour. For instance, assembly line work has been replaced by machines, customer service has adapted to automated response systems, and even banking has shifted to online means. The need for humans to do certain tasks in this day and age has objectively been reduced. However, the larger question still remains: will robots completely diminish the need for humans in the workforce at all?
I believe robots will not replace humans because automation in the workforce complements human skill causing the job market to evolve into something that values furthering knowledge rather than focusing on algorithmic tasks that a robot can even do. First of all, robots are mere information processing machines and do not carry the same skill sets as humans. Secondly, the jobs that do get taken by robots will allow humans to move on to more productive things that value creativity and problem solving, forcing the job market to expand. Lastly, robots cannot create new knowledge and only work off of what has already been created by humans.
Limitations of robots
First of all, the greatest setback that robots experience in taking over our jobs is that they are mere information processing machines that lack specific human skills. One of the most notable aspects of being a human is that we are versatile creatures with complicated neural development. Humans have skills such as empathy, curiosity and imagination which are qualities that are not proven to be in robots up to this day. One of the biggest indicators of this fact is the smartest language model in Artificial Intelligence (AI) to exist today called GPT-3. The development of GPT-3 has made it the fastest learning robot to exist thus far which can write essays, poems and even create code out of a description of any program. It was trained using 45TB of text datasets and carries 175 billion parameters making it the most intelligent machine to exist. However, despite its convincing abilities, it still failed the Turing test. The Turing test is a test proposed by British Mathematician Alan Turing which determines that if an interviewer cannot distinguish whether they are talking to a robot or a human, the robot can be considered to exhibit intelligent behaviour. So in simpler words, if a person cannot tell a robot apart from a person, the robot is considered to pass the Turing test. Even the smartest language model, GPT-3 ended up failing this test simply because it lacked the most mundane human characteristic, common sense. This is fascinating because the jobs that rely on the comprehensive abilities of humans cannot be replaced with automation. The ability for a job to be automated relies on how predictable it is for it to be easily replicated by robots. If a job has a lower rate of predictability, it will be more difficult for it to be replaced. For instance, the technical feasibility of automating activities that involve operating machinery in a predictable environment is the highest at 78%. Jobs in this category include assembly line work, food preparation and packaging. On the contrary, the technical feasibility of unpredictable labour such as construction, farming, and raising animals is 25%. It can be seen that jobs which require more human skill such as instinct, adaptability and common sense are harder to replace with machines as opposed to jobs that require less mental effort. The new jobs that will be created are going to challenge the intelligence of humans and allow us to exert our energy in mental rather than physical labour which leads me to my next point.
Encouraging human creativity
The jobs that do get replaced by automation will only allow humans to exert their mental energy on productive things that value creativity and problem solving, ultimately allowing the job market to expand. The job market has a big impact on what the potential employees prioritise and value in their life. If the hiring requirements of a job rely on redundant work with a lack of expectation for other skills, the employees will most likely adapt to that low mental effort and fail to live to their potential. It can be argued that assembly line work should be replaced by robots so that humans can move on to jobs that are more meaningful to them. Automation, by removing routine work, actually makes jobs more human, enabling the role and contribution of people in work to rise in importance and value. The real purpose of AI in the workforce is going to be to augment it and reframe human work so that it can ultimately allow us to embrace the qualities we have that cannot be found in robots. The only condition for humans to still be active contributors in the job market is for organisations to value knowledge over tedious redundant tasks. This presents as a productive trade-off when tedious jobs do get replaced since the knowledge and capability gaps are simultaneously being reduced.
Irreplaceable strengths of humanity
Furthermore, the most productive quality of humans is the inclination towards discovering knowledge and constructing theories to make sense of the world. A lack of this quality is the greatest downfall for AI. Robots are simply algorithms coded for a certain purpose. They cannot create knowledge, present theories, or find solutions to specific problems. For instance, GPT-3, the smartest language model only used pre-existing human knowledge from databases and the internet to learn all it knew but still fell short for the Turing Test. Taking into consideration what robots are good at, we can find them a place in the workforce which does not interfere with jobs necessary for human sustenance. The goal is to create systems that let humans combine what they are good at — asking the right questions and interpreting the results — with what machines are good at: computation, analysis, and statistics using large datasets. Combining the strengths of robots with the strengths of humans will allow automation to help us in the workplace rather than make us paranoid about losing our jobs. It will create efficiency in organisations without increasing unemployment or losing profits. It is crucial to understand that robots can interpret and learn things but can never beat the ultimate human mind. Furthermore, human intervention will always be required for the maintenance of those very robots since they have no ability to reflect, or self-modify. The greatest advantage of the human yearning for knowledge is that it always allows us to find new methods of earning profit through innovation, thus allowing the job market to continuously expand. Robots can never dominate the workforce because they cannot present ideas, nor do they have any creativity. Humans are the ones who even invented the need for jobs which always gives them the upper hand.
Robots are therefore unlikely to replace humans because our creative ability will always allow us to use them for our advantage instead of leading to our downfall. The purpose of automation will be to serve us which is possible because of major setbacks in AI due to their lack of human skill. The less challenging labour that does get replaced is beneficial because it allows humans to achieve more in terms of intelligence through mental challenges. The way that humans are able to invent systems, institutions and structures to maintain civilizations is something robots cannot do.
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